What personal information do we ask for?
Whether you are booking a conference, training, or signing up for email updates, we will ask for your name, your postal address, your telephone number and e-mail address. If you are booking online, we’ll also need your credit/debit card details (including card number, cardholder name, expiry date and start date for VISA) in order to take payment and confirm the booking on-line. If you’re paying by debit card we may also need to take the start date and issue number of the card.
How does Mango use this personal information?
1. Booking updates
We need your name, address and/or e-mail address so that we can send out your conference tickets and/or training joining instructions, and/or advise you of special offers/promotions we think you would be interested in.
To ensure that your Mango emails get to your inbox, please add email@example.com to your Address Book or Safe List. This will not affect your ability to unsubscribe at any time.
2. Online Bookings
We need your credit card details so that we can collect payment for your purchases.
Information you supply to us may be passed to our suppliers (such as venues) and only where necessary for the purposes of association with your purchase.
How does Mango protect customer information?
All the information you give us is protected by a secure server. We also have a Firewall (security software) in place to protect our internal information from the Internet.
With prior consent, we use google analytics to collect information about our visitors.
What does Google Analytics record?
- Which website you came from on your way here
- How long you stay for
- What type of computer you’re using
This information is collected to help us better understand our audience and inform decisions for the development of our site and marketing efforts.
Will Mango disclose any of this personal information to third parties?
Mango will only disclose your details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.
We won’t disclose credit/debit card numbers unless we believe in good faith that the law requires it.
Does Mango use personal information for direct marketing?
Yes, our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
If you initially gave us your consent, we may send you occasional emails containing information about Mango which you wouldn’t want to miss.
We may also acquire your personal data – namely your business email address – through research carried out by our own team or from publicly available sources. We may use this to email you about Mango services or events we believe you may have an interest in.
If you find that you’d rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service, you can always unsubscribe anytime by following the opt-out links on any marketing message sent to you or emailing us: firstname.lastname@example.org